Refund/Exchange Policy

Courtside Sneakers Exchange Policy
We accept exchanges.

Exchange/Store Credit
Our policy lasts 14 days from the date you receive product. If 15 or more days have gone by since your purchase, unfortunately we can’t offer you an exchange.

All Retro Jordan, Quickstrike/Limited Release/Launch Product & sale items are final sale. No refund/exchange on these items.  Orders cancelled prior to shipping will be charged a 10% restocking fee. It creates a lot of confusion and takes valuable time to deal with these cancellations.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your exchange, we require a receipt or proof of purchase.  

Shipping
To return your product, you should mail your product to: 155 Queen St, Charlottetown, Prince Edward Island, CA, C1A 4B4

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.