Refund/Exchange Policy
Courtside Sneakers Exchange Policy
We offer exchanges & refunds.
Exchange/Store Credit/Refund
Our policy lasts 14 days from the date you receive product. If 15 or more days have gone by since your purchase, unfortunately we can’t offer you an exchange/store credit/refund.
All Launch Date/Quickstrike/Limited Release product are subject to approval for return. Cancelled launch product orders may be subject to a 10% restocking fee. Sale items are final sale.
To be eligible for an exchange/store credit/refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your exchange, we require a receipt or proof of purchase.
Shipping
To return your product, you should mail your product to:
Courtside Sneakers
161 Queen St
Charlottetown, PE
C1A 4B4
CUSTOMER is responsible for shipping costs(both ways) when returning product. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.